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An extension in Internet Explorer is currently blocking some PALMS functions making it difficult to navigate from the Trust computers. The issue has been escalated with the IT Service Desk. At the meantime, please use Internet Explorer in private mode ( > 'Safety' > 'InPrivate Browsing') or use an alternate browser such as Google Chrome or Microsoft Edge .

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If you have forgotten your login details, you can reset your password using your username or your email address (must be entered in lower case) by clicking on Forgotten your username or password? link on the left.

If you don’t receive an email reply, please check your spam folder as some email providers may move our replies there (e.g. Hotmail, Gmail, Yahoo, etc.).

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Need further help?

For a password reset or basic query, contact us during office hours on extension number 15334

For all other queries, or out of office hours, please visit our Online Support Site

Did you know?

If you are directly employed by Sheffield Teaching Hospitals, your username is your ESR Number